In this troubleshooting situation, the equipment is a gas pack that has been in service for 18 months. What is the underlying cause for the poor performance of this unit?
When threatened by a newcomer in the market and experiencing a moment of vulnerability, we have the choice to resist or compete. To complain about declining business or compete.
Anytime you can reverse the risk for a customer — that is, put it back on yourself — they at least know that they won’t have to be trapped into a bad decision.
Optimizing refrigerant charge has always been a key part of designing cooling systems and balancing their efficiency, reliability, performance, and cost. But recently, that balance has shifted, and refrigeration engineers are once again looking at refrigerant as a key piece of the puzzle.
The decision to fire or terminate an employee, especially when reluctantly made, generally creates anxiety for the employer forced to take such action.
The equipment in this month’s troubleshooting situation is a split system that has only been in service for two years, but there is a lot of history — several service calls since the equipment was installed, and an on-going complaint that the system just doesn’t keep the ranch-style home comfortable.