The pressures of getting a job done on time or getting a piece of equipment back on-line quickly can result in mistakes by even seasoned technicians. This article provides a reminder of what not to do when taking electrical measurements.
Customer loyalty is in jeopardy every time a prospect or customer comes into contact with a company. Each contact is an opportunity to strengthen - or weaken - customer loyalty. Market research can help make sure you meet customer expectations.
Chillers are the single largest energy-using component in most facilities and can typically consume over 50 percent of the electrical usage. This article details steps that can be taken to help maximize chiller efficiency.
The purpose of this article is to demonstrate the proper use of the pressure-temperature relationship, and to illustrate how it can be used to thoroughly analyze a refrigeration or air conditioning system.
In this edition of the Btu Buddy series, Bob and Btu Buddy meet for a training lunch after the previous day's low oil in the sight glass service call. Btu Buddy discusses oil and oil circulation in an A/C system.
Controlling humidity in commercial buildings used to be a difficult undertaking. The advent in recent years of alternative dehumidification technologies has made the dehumidification process far more energy efficient and affordable.
The service you provide can either soothe - or increase - a customer's feelings of panic and irritation. That's why a better understanding of common complaints from customers about contractors can help you a lot.
The hours we work during the busiest times are extraordinary. I find myself struggling to stay awake at work or, worse yet, when I'm driving. But, I keep pushing myself because of the workload. Is there someway to make this better?
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