In this edition of the Btu Buddy series, Bob gets a call from the dispatcher about an office that has electric heat. It is very cold outside and one of the office zones is not heating as it should.
A VFD bypass assures the customer uninterruptible operation with their HVAC system - the ability to keep their fans and pump running at all times - even if the drive is taken out of the loop for whatever reason.
For some of you, this article will be a review to refresh your memory about the importance of "safety first." For those of you starting out as technicians, it could keep you from serious injury - or worse - out in the field.
My twenty-something children are ready to enter the business and there is resentment on the part of some existing management and employees. Any suggestions on how to bring them onboard without a mutiny?
Vanity phone numbers allow a firm to create a unique image, which results in recognition, remembrance, and recall by the consumer to help bring in more profits, according to VantagePoint, a company that provides vanity phone numbers to HVAC businesses.
BSI, a major contractor member peer-networking group, recently introduced a newsletter called The HVAC Connection to help educate and train HVAC sales and operations professionals. Here are some sales and management tips from the initial issue.
Moisture indicators on HVACR systems have been billed as critical early-warning components in the fight to cut the long-term effects of water damage and reduce repair and maintenance costs. But do they truly live up to their billing?
In this installment of the series, Bob is called to do a tuneup on an oil boiler. When he starts it up, he finds too much heat is going up the flue. Btu Buddy helps him in narrowing down a solution.
Spending as little as 10 minutes discussing proper humidifier operation and troubleshooting tips with the homeowner at the time of installation could eliminate future callbacks.
Most techs are so fearful about getting a no regarding recommemded additional work, they don't bother to write things down and don't explain the facts to the customer. Not telling customers what they need is not good service.
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