In a service-based business model, to get the results you want for your business, you must deliver the results, outcomes, and experiences customers want for their lives.
A good leak detector is a big investment and one of the more important tools a tech has on the truck. One thing that I have learned is that with leak detectors care, maintenance, and testing is a huge part of finding leaks the first time.
In this troubleshooting situation, the equipment is a gas pack that has been in service for 18 months. What is the underlying cause for the poor performance of this unit?
The equipment in this month’s troubleshooting situation is a split system that has only been in service for two years, but there is a lot of history — several service calls since the equipment was installed, and an on-going complaint that the system just doesn’t keep the ranch-style home comfortable.