This month’s troubleshooting situation involves an up-flow gas furnace that serves as both the heating source in the winter and as the air handler in a split system for cooling in summer. The condensing unit is on a pad next to the building on a concrete slab. Since there is no crawl space or basement, the connecting tubing and wiring for the condensing unit are routed through an underground chase from the equipment room to the outside.
Bob and Tim are on their first service call for winter. They are at a retail store that has 4 units to heat and cool the store. They are all 15 on heat pumps. One area of the store is not heating or cooling well and during the heating cycle, the heat pump auxiliary heat light is staying all for long lengths of time.
The equipment in this month’s troubleshooting problem is a forced-air electric heating system with five resistance-type elements, and in order to ensure that this equipment can operate with maximum efficiency and prevent an electrical system overload on a call for heat, a multiple-step sequencer system employed.
In this month’s troubleshooting problem, the equipment that needs servicing is a split system heat pump, manufactured under the brand name Grandaire (ICP, Lewisburg, Tennessee). The indoor unit model number is WAPT304A2, and the outdoor unit model number is WCH5304KGA100. This is a 2.5-ton unit in a residential installation.
Over and over again, I have heard HVACR technicians and electricians quote rules of thumb regarding wiring sizing, and I have witnessed and participated in many heated debates on the topic.
I created this service call to help technicians understand flooded unit repair. Dedicated to technicians after Hurricane Harvey and Hurricane Irma — I hope it helps. Good luck.
This month’s troubleshooting situation centers around a standard natural gas, induced draft, hot surface ignition system furnace. This is a new installation that has been accomplished in anticipation of the upcoming heating season, and the problem is that during the initial start-up, the unit did not perform properly.
Bob and Tim are at a new customer’s job site. It’s an older, free-standing restaurant, and the complaint is that the ductwork is dripping water into the customers’ food.
The equipment in this month’s troubleshooting situation has been around a while. Installed in 1999, the unit is a Nordyne brand, Model #S3BA-60K, and the customer requesting service explained to the dispatcher that they have had to replace fuses in the disconnect several times.
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