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Following a contentious two-year struggle, the HVACR industry is enthusiastically applauding Congress’ decision to reinstate the federal residential and commercial geothermal heat pump tax credits.

I see techs in the field get the most frustrated when they have a low-voltage short they can’t seem to locate. The challenge techs face with low voltage diagnosis is a combination of poor process and some root misunderstanding about what they are looking for.

A shortage of skilled labor is an industry problem, a specialty trade problem, and a national problem. It does not need to be your problem if you effectively utilize the manpower mix.

One of the biggest challenges I see with contractors is a failure to understand how our beliefs and expectations of the sales function impact our business success.

For the year ending December 2017, sales of HVACR equipment showed solid mid-single-digit growth. That is according to Air-Conditioning, Heating, and Refrigeration Institute (AHRI).

The majority of commercial and industrial contractors are confident about sales growth, profits, and staffing levels heading into 2018, according to the latest Associated Builders and Contractors Inc. (ABC) Construction Confidence Index (CCI).

Every year, the AHR Expo brings forth educational sessions that help contractors and manufacturers better understand how the HVACR industry functions and how it is constantly changing and evolving.

According to the most recent report from Heating, Air-conditioning and Refrigeration Distributors International (HARDI), average sales for HARDI distributor members declined by 2.8 percent in December 2017, and the average annualized growth for the 12 months through December 2017 was 5.3 percent.

There are many things changing in the U.S. workforce, including, it seems, the amount of time spent with an employer.

In the Dec. 4, 2017 issue of The NEWS, I discussed some common obstacles that customers present when offered a preventive maintenance agreement and solutions to overcome them. This week, let’s take a close look at how to design and market your service plans.