The NEWS reports on new products found by our editors at the recent AHR Expo in Chicago. Products are listed in alphabetical order within each category.

The goal of Energy Star is to help consumers save money and protect the environment through the use of energy-efficient products. The HVAC products shown here have earned the Energy Star label by meeting strict energy efficiency guidelines, which Energy Star states will enhance the comfort of a home while saving energy.

HVAC contractors are embracing Energy Star for New Homes Version 3, with many noting that even though they must now become certified to participate in the program its stricter guidelines improve quality, reduce callbacks, and raise the bar for the industry.

This year will bring plenty of changes to the Energy Star program, including implementation of Version 3 of its New Homes program. Most of the new guidelines became mandatory on Jan. 1. The rest kick in after July 1.

Expanding the TM9X and TM9V families, two models have been added to the Luxaire® LX Series of multiposition gas furnaces. An input rate of 40,000 Btuh enables the furnaces to provide better heat load matches, avoiding oversized equipment selection.

The features and benefits of high-tech HVAC equipment can often be lost on the end users — homeowners and building owners. What may seem to HVAC contractors like the greatest invention since sliced bread can result in blank stares from customers. But there is a way to make tech trends understandable to customers.

Source: Air-Conditioning, Heating, and Refrigeration Institute (AHRI). Industry figures are estimates that are derived from the best available figures supplied by a sample of AHRI member companies.

The Tempstar® SmartComfort® 96 percent-plus AFUE gas furnace line is available. The SmartComfort® VC 97 features a modulating gas valve, variable-speed ECM blower motor, 97 percent AFUE, and stainless steel primary and secondary heat exchangers. The SmartComfort VT 96 is a two-stage variable-speed model at 96 percent AFUE.

How did the economy fare in 2011? What will it do in 2012? These questions are tricky to answer, but as contractors prepare their business strategies for the coming year, many are looking to numbers and forecasts for direction.

Are you looking for ways to attract new customers? Are customers coming in the door, but you have trouble keeping them as long-term clients? These are fairly common dilemmas for HVAC contractors — and almost everyone else in the services industry.