The following remarks were made regarding the article “HVAC Predictions for 2019,” written by Kyle Gargaro, editorial director for The NEWS, published Jan. 14.

The tech who showed up to the house was probably just as surprised as I was that my dad was getting the ducts cleaned. But he saw this appointment as an opportunity, not a waste of time. He talked to my dad, found things out about him and the house. Because he spent just a few minutes with my dad, he was able to add on additional products and services. That tech turned a $375 duct cleaning job into a $1,500 IAQ solution job.

It is just the society we live in these days. There is a general lack of patience, and when anything goes wrong, people want their pound of flesh. It is your job as the leader of your business to prevent your employees from taking the bait.

The following remarks were made regarding the article “The First Step to HVAC Success Is Just Simply Showing Up,” written by Kyle Gargaro, editorial director for The NEWS, published Dec. 10, 2018.

It is just the society we live in these days. There is a general lack of patience, and when anything goes wrong, people want their pound of flesh. It is your job as the leader of your business to prevent your employees from taking the bait.

California has now signaled that it, too, intends to follow Germany down the renewable energy path. In September, the governor signed a bill requiring that 100 percent of the state’s electricity be generated by renewable energy sources such as solar or wind by 2045. This is an expensive proposition and will significantly boost California’s already high residential electricity costs, which are currently about $.20/kWh.

The following remarks were made regarding the article “Let’s Just HVAC and Netflix,” written by Kyle Gargaro, editorial director for The NEWS, published Dec. 24, 2018.

If I am correct, it lives in print, and I can easily pull the information up on www.achrnews.com to show anyone who will listen how smart I am. And if I am wrong … nobody will remember the silly predictions I made four months from now when this magazine is in a landfill somewhere.

The premiere of the documentary just happened a few weeks ago in Austin at the Heating, Air-Conditioning & Refrigeration Distributors International (HARDI) conference. It is called “Hot Commodity,” and it is a recruitment documentary for the HVACR industry.

As we prepare to flip the calendar and turn our focus to the future, I feel moved to share a few of my predictions that are sure to come true in 2019.