Certified Speaking Professional Mel Kleiman is an internationally recognized consultant, author, and speaker/trainer on strategies for finding and keeping the best hourly employees. He is the president of Humetrics, a developer of systems, training processes, and tools for recruiting, selecting, and retaining an hourly workforce. Kleiman is the author of five books, including Hire Tough, Manage Easy. For more information, visit www.melkleiman.com or call 713-771-4401.
If you’ve ever lost a good employee, you know it hurts both emotionally and financially. While you probably never wanted to add up all the costs associated with the loss, if you did, you’d realize they include not only the loss of that person’s experience and knowledge, but also a cost in terms of employee morale and customer satisfaction.