Mark Roberts is the President of Options VI Inc., provider of the OVI Contractor Support System, a complete management support system designed to help contractors control sales and operations functions within their organization. It also assists in market development, personnel recruitment, business planning, and estimating for profit. For more information, call 513-726-0168 or visit www.optionsvi.com.
Today's homeowners and building owners are more educated, highly sophisticated, and very demanding, which is why contractors need professional standards in place in their businesses to provide customer-driven solutions.