There’s a new but familiar face in the residential HVACR contracting market, and it is banking on many years of management experience and name recognition. Residential Services Group (RSG), a former division of Encompass Services, was recently acquired by Wellspring Capital Management LLC, a New York-based private equity investment firm.
When David Bucher asked seminar attendees at the NAOHSM convention how many of them were satisfied with the bang for the buck they were getting on their advertising, no one raised his or her hand.
Patrick Hanes is an attorney with Willingham & Cote, P.C., in East Lansing. One of his messages to attendees of the Michigan Chapter of the Air Conditioning Contractors of America (MIACCA) Convention was succinct and clear — know your numbers.
Geoff Alpert thinks it is important for distributors to help contractors to understand the business side of the business, as he noted to attendees at the annual MIACCA Convention.
Several years ago, National Oilheat Research Alliance (NORA) looked into upgrading an existing certification program, enhancing it into a three-tiered program designed to recognize the talents and educational levels of oil heat technicians.
The dream of many in the HVACR trade has been to create a brand name that consumers on a national level can identify with residential service and replacement business. Jim Abrams hopes that he is on the way to making that dream a reality. Abrams recently announced the launch of One Hour Air Conditioning®, a national franchise organization.
Your field technician is having a problem. He needs a part, and he needs it now. No sweat — he is hooked up to a parts catalog database via his hand-held wireless computer. He finds out he can get the part locally in about an hour. In many cases, that’s fact, not fiction, and contractors have field solutions software to thank.
The ability to maintain a “mobile office” is vital to HVACR contractors who stress timeliness and accuracy in their planning and design work. The same is true of contractors who need field technicians to have the latest customer information at their fingertips.
The changes that have come with modern computer technology have been dramatic, and the software tools available to make the jobs of office employees and system designers easier continue to evolve.