John R. Hall

While the many mechanical trades have trouble finding recruits, the small community of Frankenmuth somehow manages to fill the many employment positions at some of the largest tourist attractions in Michigan.

Open year-round, the Bronner’s complex spans over 27 acres and 240,000 sq ft of floor space (retail and shop). Keeping customers is a challenge, be it December or July.

With over 205,000 chickens (3/4 ton) served annually to over 700,000 visitors, customers rely on the “heart and soul” of the Inn to keep them coming back.

How has the family-owned Bavarian Inn handled five different phases of ongoing construction, including room additions, banquet facilities, a kitchen, and two new pools, while still managing to keep the facility open and their guests comfortable?

How much accountability is a contractor responsibility?

Instead of This month we've turned the tables on our consultants asking them to forward a question to their service techs and have them answer it

Just like Wall Street profitiability doesn't come easily. Hvacr contractors have traveled a bumpy road but they can use new technology to pave the road to profitability and stability.

"The hvacr industry is going through many dynamic changes right now — changes that mirror the different cultures that our trade has passed through."

There's more than one way to snare a customer.

Imagine getting a late night service call where you don't even have to go to the site to fix the problem.