Brigham Dickinson is president and founder of Power Selling Pros (www.powersellingpros.com), a leading coaching and training firm dedicated to teaching businesses to WOW more customers. Brigham is also a founding faculty member of EGIA Contractor University (www.egia.org/university) and the author of “Patterned After Excellence: Pursuing Truth in Work and Life,” a leadership and development book intended to help business owners learn to overcome human tendencies that hold them and their team back and adhere to universal truths in both their professional and personal lives.