Richard Willard currently serves as the Vice President of Customer Success for BuyMax and BuyFin. He has been with the company since 2021. In his role, Richard and his team focus on providing BuyMax and BuyFin customers with the resources needed to grow their businesses.
Richard also focuses on internal process improvement and customer satisfaction.
Prior to joining BuyMax, Richard held many other Customer Success and Sales leadership roles with companies like Franchise Ramp and Modernize. He has been a sales leader for more than 20 years and has also taught collegiate English at multiple universities.
A native New Yorker, Richard has lived in Austin, Texas, for many years.
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