ASHRAE celebrates its 100th anniversary this year. The refrigeration sector has changed a lot over the past century, and yet there are still many things today that are similar to those in the early days of the 20th century.
When I joined The News, I plopped myself right down in the midst of the consolidation maelstrom. Some owners who sold their businesses to consolidators are now back in the saddle again.
According to some old sayings, first impressions are lasting impressions and you only have one chance to make a first impression. I believe that, in our business, we actually have a number of chances to make "first" impressions.
The proper sales process ends with the close. All salespeople should aim for this objective. Unfortunately, not all salespeople are aiming correctly. Without the proper training, a salespersons' aim is off the target from the start, unless they are lucky.
The residential HVAC selling proposition is extremely rare because it almost always takes place in your customers' homes. Your customers' homes become your office.
As my good friend, Ed Dooley, who has recently retired from the Air-Conditioning & Refrigeration Institute (ARI), noted, "Sometimes getting repotted is good for growth." He's right.
I was talking to a contractor who'd like to attend an out-of-town seminar or training program, but he's concerned that too many things could go wrong in his absence. He's not alone in that thinking. A lot of contractors share that fear.
Many In Industry Aid The Needy I think it is commendable that The News features community service programs such as [the one covered in the article] "Contractors ‘Heat The Country'"
Chillers And The Environment I am writing in response to the story that ran in the Nov. 22, 2004, issue of The News and on www.achrnews.com titled, "York Transitions From
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Refrigerant Transition
Heat Pumps Fail To Perform When...
Hi, Rod -- I asked the wonderful folks...
transporting A2L refrigerants,
Thank you!