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The following remarks were made regarding the article “24 Truths of Successful HVAC Contracting,” written by Matt Michel, CEO of Service Roundtable and contributor to The NEWS, published Jan. 21.

I don’t have to tell the readers of this magazine that the HVAC industry is changing quickly. A lot of us just spent a few days at the AHR Expo in Atlanta, being introduced to a lot of the new products that are changing the industry. In all honesty, we probably could have spent an entire week looking at all the technology.

The global demand for cooling is growing exponentially, which could place serious strains on electrical grids around the world. This increasing demand is coming primarily from developing nations in hotter parts of the world, such as India, where the peak electricity load for air conditioning could reach 45 percent in 2050, up from 10 percent today.

The AHR Expo in January is often looked at as the Super Bowl for the HVACR industry. And unlike the NFL version of the game this year, it was certainly not a snooze fest.

The popular projection is that 2019 is poised to be a challenging year for HVACR distributors. So, what does that mean for your business? Are you doomed for failure regardless of how well your company performs in 2019?

The tech who showed up to the house was probably just as surprised as I was that my dad was getting the ducts cleaned. But he saw this appointment as an opportunity, not a waste of time. He talked to my dad, found things out about him and the house. Because he spent just a few minutes with my dad, he was able to add on additional products and services. That tech turned a $375 duct cleaning job into a $1,500 IAQ solution job.

The following remarks were made regarding the article “HVAC Predictions for 2019,” written by Kyle Gargaro, editorial director for The NEWS, published Jan. 14.

It is just the society we live in these days. There is a general lack of patience, and when anything goes wrong, people want their pound of flesh. It is your job as the leader of your business to prevent your employees from taking the bait.

It is just the society we live in these days. There is a general lack of patience, and when anything goes wrong, people want their pound of flesh. It is your job as the leader of your business to prevent your employees from taking the bait.

The following remarks were made regarding the article “The First Step to HVAC Success Is Just Simply Showing Up,” written by Kyle Gargaro, editorial director for The NEWS, published Dec. 10, 2018.