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I have attended many seminars and read many articles about customer satisfaction, but few have ever addressed the price of that satisfaction, or dissatisfaction.

The News recently experienced the thrill of competition when we sponsored our first “Best Contractor to Work For” contest.

Joe Klepacz expressed his distaste regarding The News’ coverage of the 2000 International Air-Conditioning, Heating, Refrigerating (IAHR) Exposition.

The News’ 2nd annual “Best Contractor to Work For” contest will be bigger and better for 2001.

Schools need newer equipment to attract students.

The News asked our contractor consultants about some of the usual and unusual things their techs encounter when they visit homes and businesses.

A new feature that encourages professional hvac technicians to talk to each other.

Watching your competition: It's imperative that you read outside the industry, go to industry meetings, and speak with people about their opinions.

Chemenergy is now taking a new "solid approach," encapsulating its liquid water treatments in solid form and packaging them in a water-soluble film.

March Madness is just around the corner with the one-and-only Hvac 3-on-3 Basketball Tournament.