If International Service Leadership (ISL) ever sought a “poster contractor,” Leland Smith should be ISL president Bill Efird’s first choice.

A homeowner in suburban Johnston, RI, was recently given two distinctly different home appraisals, which he believes can be attributed to having a radiant heating system installed.

The Winning Answer I read John R. Hall’s editorial “Who Is The Winner Of The Extended Warranty Sweepstakes?” [March 11] with great interest. Thanks for taking the time to address

Warranties Are A Big Drain I just wanted to let my opinions be made known about warranties (in response to John R. Hall’s March 11 column, “Who Is The Winner

MAY 6-7 Competition in the Residential Market The Alabama Power Company Verbena, AL 800-634-0154 Refrigeration Training Hansen Technologies Corporation Burr Ridge, IL 800-426-7368 6-8 Residential Load Calculation International Comfort Products

It didn’t take long for the feedback to come in about my recent column regarding deaths due to carbon monoxide (CO) poisoning (“I’m Mad As Hell Over CO Poisoning Deaths,” March 25).

CO And Vents It was good to see John R. Hall’s editorial [“I’m Mad As Hell Over CO Poisoning Deaths,” March 25] about carbon monoxide poisoning in the March 25

“Continue writing about mold,” a contractor told Editor-in-Chief Mark Skaer. “It definitely is a problem, and we need to know as much as we can about it.”

It was an e-mail from a trade press colleague. He was forwarding a news release he had received — and, he could not help but include this teaser: “Mark, I don’t know whether to say ‘Oh, brother’ or order one.”

Many contractors already get it. Many distributors get it. If you look at comments from The News’ Contractor Consultants this month regarding the Internet, you’ll see that many contractors understand and appreciate what a Web presence means to them.