People in the southern United States will be talking about the winter of 2010 for a long time. Snow, ice, and freezing temperatures are normal January weather for many of us, but not for the folks who live in Georgia, Alabama, Mississippi, Texas, and Florida. And not for the contractors who service their systems.
According to a recent article in USA Today, a new generation is being identified that is even difficult for older siblings to completely understand. This latest demographic group is dubbed the iGeneration by some. The “i” in iGeneration might represent information, but more likely will stand for “individualized,” according to psychologist Larry Rosen.
Paul Stalknecht is president and CEO of the Air Conditioning Contractors of America (ACCA). On Jan. 26, 2010 he sent this letter to President Barack Obama just prior to his State of the Union address.
It will come as no surprise that a lot of the new products at the Air-Conditioning, Heating, and Refrigeration Exposition (AHR Expo), Orlando, Jan. 25–27, addressed some aspect of energy efficiency or alternative energy. In the vernacular of the day, some would simply call that being green.
Additional information made available to the person taking customers’ calls allows them to answer questions knowledgably without having to ask someone else to give the customer a callback. This can be a huge benefit in both customer relations and time savings if applied correctly, by an owner or manager who doesn’t object to sharing information.
We all pretty much knew what the EPA’s final rulings concerning refrigerants would look like but we frankly won’t know all that much about what effect they will have for a while. As for the climate change conference in Copenhagen, it was a non-event. The problem was that everybody was not on the same page regarding climate concerns.
Having been both booth peddler and booth-stroller, I love the AHR Expo. Some of my best memories of this industry seem to have occurred in late January while ambling along the aisles. Perhaps you feel the same. Invariably, one instance always stands out, and usually it is an occasion of the too much information (TMI) variety.
This poor role model for New Year’s resolutions did however wonder on New Year’s Day what this industry might do differently in 2010. From residential, light and heavy commercial, to industrial and institutional business practices in the HVACR world, there must be a lot of resolutions floating around offices this month.
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