The shortage of well-trained HVAC technicians has plagued the industry for years and projections insist the problem isn’t going away anytime soon. However, many are finding qualified, desciplined help from those who once donned uniforms decorated with different badges and stripes.
While plenty of attention needs to be spent making sure students know what a great industry HVAC is to work in, it is also imperative the industry give the same amount of attention to training those interested in making HVAC their career.
I recently had the opportunity to talk to three different generations of a family-owned HVAC business. During my interviews, I got to talk to the second-, third-, and fourth-generation family members. During my conversation with the youngest member of the family, I was particularly struck by the comments he made.
With the business growing, so would the demands on my time unless there was a fundamental shift. I eventually came to understand that the shift would come when my business partner and I learned to stop being revenue producers and become producers of leaders within our company.