Articles Tagged with ''Leadership and HVACR''

It’s no secret ecommerce is changing the way we all do business, and distributors are no exception. The new digital economy has created B2B and B2C convergence that puts tremendous pressure on distributors to either find new ways to offset increasing costs or reinvent themselves in some way. Simply put — buyers’ behaviors are changing and distributors need to adapt quickly to fulfil these new needs.

In recent years, the EEOC has focused intensely on employers’ leave policies, alleging that many companies’ leave policies violate the ADA, and has filed numerous lawsuits over the past several years. In a press release following a large settlement with Verizon Wireless for $20 million, the EEOC stated, “an inflexible leave policy may deny workers with disabilities a reasonable accommodation to which they’re entitled by law — with devastating effects.”

Mestek’s Distributor Products Group announced several organizational changes.

How many times per day does your company place customers on hold? If you have no idea, it might be more than you think. If you want to find out, head over to the customer service area when the phones are busy with a notepad and a pen. Over a half hour time period, make a tick mark every time you hear the word hold. That should give you a pretty good idea.

Winsupply Inc. announced it has purchased Electrical Sales Inc., Vista, California. Terms of the purchase were not disclosed.

The recent HARDI Focus Conference, Supply Chain Excellence in Phoenix is over, and speakers peppered attendees with sage advice on how to improve their logistics and supply chain operations.