Articles Tagged with ''Leadership and HVACR''

Collecting money from customers can be a delicate situation, and there’s a fine line service companies have to walk so they don’t ruin the relationship with the customer.

Have you ever found yourself frustrated with trying to get your techs to implement a new process or hit performance targets? Have you thought, “I don’t know what else to do; I’ve trained them, I’ve told them, I’ve asked them, and I’ve even begged them, but they still won’t do it?” If so, keep reading; we’re going to discuss this issue.

The work must get done, this is true — but not at the expense of your or your employees’ wellness and happiness.

I was on the East Coast conducting seminars for two great companies, Isaac Heating & Air Conditioning in Rochester, New York, and Wooldridge Heating Air & Electrical in Lynchburg, Virginia. One is in the North and outgoing and the other is in the South and laid-back. Those are the differences. Now for the similarities.

You’ve been waiting all year for the phone to ring and the bank account to start its recovery. Now that it’s here, are you prepared? 

Contractors across the U.S. experience a wide variety of conditions, climates, and weather extremes on a day-to-day basis. Is your company ready to overcome the harshest of conditions this year?

Mascots, when properly deployed, can be a great asset to your business. Just ask the companies behind Mr. Peanut, the Energizer Bunny, or, most recently, the Aflac duck — these well-known characters have helped create brand awareness among consumers. 

Owners and managers take note; weather is happening. This might sound silly, but good and bad weather is all around us all the time and yet we wait to react until things get extreme. This behavior really needs to stop.