As we approach the holidays I want to speak to a few of you that have trouble celebrating anything at all in your place of business. Your people need to be able to have a little fun at work especially when that work keeps them away from friends and family.
ServiceKey founder Mike Agugliaro, a business mentor for HVAC, plumbing, and electrical service business owners, will host a free teleseminar, “Stop the Struggle: 5 Critical Techniques for Growth in 2015,” on Dec. 17 at 7 p.m. EST.
As aging workers retire, taking a wealth of knowledge and experience with them, identifying and grooming future leaders to fill vacant roles within the industry has never been more important.
Besednjak tracked down Mindshare Technologies, a company that creates survey systems, and, while it took some convincing, created Customer Care Plus in 2009. Besednjak runs the service with business partner Mark Schmidt.
While plenty of attention needs to be spent making sure students know what a great industry HVAC is to work in, it is also imperative the industry give the same amount of attention to training those interested in making HVAC their career.
This past summer, I was chatting with Bob Engel, Jr., president, API of NH/Delta T, and he mentioned that he was opening a new branch in East Weymouth, Mass.
Once, a colleague of mine became enamored with a new forecasting technology whose “targets” he consistently beat. In time, however, his performance became markedly closer to the forecast “targets,” often missing them by only a small amount.
Want to motivate your team? Start by saying “Thank you.” When was the last time you walked around your business and genuinely thanked the people who work for you?
As contractors look to expand or simply replace a worker, those with U.S. military experience may have just the skills and attitude you’re looking for.