As a contractor, your reputation is an invaluable asset. What homeowners say about your HVAC business matters, and that’s especially true when it comes to what customers are saying on social media. Here are four reasons why you should develop a social media presence to support customer service.
How about finding extra time during the holidays to stop and enjoy the season as a team, let alone finding extra time to be available for fun and family time? Not likely. But it doesn't have to be this way.
When we hear the word wealth, we tend to think only of monetary value. Additionally, however, I’d like to explore two additional forms of wealth: informational and influential wealth.
My thinking was something like this: It costs a lot, may not be all it’s claimed to be, and looks to be pretty involved (learning curve), so maybe the thing to do is to sit on the sidelines for a while to see how it does. Soon, there was broad use of technology we weren’t familiar with, and I began to sense that some of our competitors had an advantage.
As a leader, you probably spend your work time dealing with problems and your downtime dreading them. But there’s another way to look at problems (and it can actually be a benefit to you).
According to a 2016 survey of small businesses (under 300 employees) by Nationwide, three in five do not have a succession plan in place. Of those who do, fewer than half have discussed it with a lawyer or financial advisor. Millennial business owners are most likely to have a succession plan in place (61 percent), compared with 32 percent of baby boomers and 32 percent of GenX leaders, according to the study.
ICE agents have arrested an average of over 4,000 illegal immigrants per month compared to the slightly more than 1,700 per month during the Obama administration. The practice of conducting workplace raids, largely unused during the last administration, has returned with vigor as seen in the Southern Provision case and several others.
Amid icebreakers, sponsor booths, and roundtables, attendees listened to five primary speakers who each addressed a specific aspect of women in the business world.