During a time of high turnover and employees feeling dissatisfied, putting in the effort to celebrate and acknowledge even small achievements can have a cascading effect on an HVAC company.
With the age demographics of the average HVAC company varying widely, leadership needs to utilize Emotional Intelligence practices to help bridge gaps and foster understanding.
Sharing passion, asking the right questions, and surrounding yourself with other lifelong learners can help transform ordinary people into ‘Great Leaders.’
Some in the HVAC industry have struggled with employee retention, but implementing the "Right People, Right Seats" concept may help get employees to excel in their respective roles and reduce turnover.