Rewards are a powerful method for encouraging good job performance. Good work may not be repeated and employees can upset customers when managers don’t recognize, encourage, and reward them for job performance that meets or exceeds customers’ expectations. But rewards must be used effectively.
Bob goes on a call to a house where the residents smell fumes when the furnace is running. He examines the flue connector from the furnace to the chimney and discovers it’s rusted to the point of falling apart. With the assistance of Btu Buddy, he replaces the single-wall vent pipe with a double-wall vent.
At first, the call sounded like one we hear all the time - not enough heat in a room that had been added onto a house. The service guy told me the radiators were big enough, and that the house had an old gravity hot water system. He asked if I’d stop by to look at it.
If your employee is involved in an accident while working, you can be held liable. Where a company knew or had a reason to know that a driver of its commercial vehicles could create a risk of harm to others, it creates a “negligent entrustment.” And the stakes can be high.
Star Service, a Linc Services HVAC contractor, recently introduced a concept that seems to be
making progress when it comes to recruiting new sales candidates. The goal was to identify three college seniors
interested in a sales career and who possessed the basic salesperson
profile.
This is the second in a series of white
papers to assist and promote the initial progress of building national and
local coalitions to address the tremendous need for building a workforce for
the construction industry of America.
“I don’t think anybody who was on that [scroll technology
development] team 20 years ago would have forecasted that we would have nearly
60 million pieces in the field today, 10 plants around the world, and scroll
models from one to 30 horsepower... nobody would have envisioned that,” assured
Ed Purvis.
Sit down with those deeply involved in the
development and ultimate production of scroll technology, and the words
“challenge” and “hurdle” are likely to surface quite a bit, as they did when The
NEWS spoke with Emerson executives of the 1970s and 1980s, who played
key roles in taking Copeland Scroll to market.
Generally speaking, the HVACR trade takes its
good ol’ time in adopting - and then adapting to - new technologies, be they
large or small, bigger or better.
On behalf of The Air Conditioning,
Heating, and Refrigeration NEWS, please enjoy a mix of nostalgia with
the future, as you celebrate with Emerson Climate Technologies, the 20th
Anniversary of Copeland Scroll.
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