A major factor contributing to employer and employee dissatisfaction with group health insurance programs is a lack of awareness of what their plan covers. The expanding health care product portfolio and the introduction of consumer-driven plans, including Health Savings Accounts, are making employer education a priority.
The perception of arbitration being a cheaper, faster, and more “fair” way to resolve a dispute seems to have taken a foothold in the minds of the average person, but do these perceptions hold true?
Finding the right field software solutions that are cost-effective and all-inclusive are two goals of many service providers - especially HVAC contractors. One California contractor recently tapped into a mobile field service solution hosted by myServiceForce.com and has been reaping the benefits.
If you work in the HVAC industry, you are concerned with the process of conditioning air and moving air from one area to another. It makes sense that you need to know how air flows in ducts and what factors affect the flow.
In this installment of the Btu Buddy series, the dispatcher sends Bob to a motel that is five stories high with the complaint that the top floor does not have any heat. Bob discovers air in the hot water heating system.
Here are some tips for your next commercial refrigerator troubleshooting call. This article provides tips for various conditions, including handling a unit that’s dead, that’s freezing up, or that might have a compressor problem.
The act of melting snow is a fairly simple thing. Whether your heater of choice is hot water tubing or electrical elements, there are some basic details that are common to all successful snow melting systems.
Employees upset customers when managers don't give employees all the information they need to perform as customers expect. In other words, customer dissatisfaction can be an unintended consequence that occurs in spite of a manager’s efforts to satisfy customers.
In this edition of the Btu Buddy series, Bob goes on a call where a heat pump indoor fan motor is coming on from time to time even when the thermostat is off. He finds that a grounded heat coil is causing the intermittent fan operation.
Coppergate House is an apartment building, located in central New Jersey, where energy costs have nearly doubled over the last few years. American DG Energy has provided a cogeneration solution that is supplying an efficient source of heat, domestic hot water, and electricity.