If the only time customers are hearing from you is when you’re asking them to buy, then it won’t be long before the relationship (if I can even use the word here) will be seen as one-sided and predatory.

Each week, DuctWord gives players six guesses to decode a hidden word. The word of the week will be related to the HVACR industry and, once solved, will link to one of our most popular articles on the topic. There’s also a leaderboard where players can log their high scores to win bragging rights.

The latest rule will require every mobile home gas furnace — and every new residential, non-weatherized gas furnace — to have a minimum annual fuel utilization efficiency (or AFUE) of 95% starting in late 2028.

Founding engineer and head of growth at Rilla, Will Gao, compares the value of data analysis for winning in sports to sales.

Autumn, leading into year-end, is the prime time to consider adding or switching equipment brands.

By splitting the absorption process into two steps, lithium bromide solution concentrations are lower in the system, enabling lower hot water temperatures within the generator, lower hot water flow rates, and the elimination of crystallization risk within the chiller.

El Nino, a combination of weak surface winds across the tropical Pacific and warmer-than-normal water temperatures in the central and eastern tropical Pacific, will affect U.S. weather patterns this winter.

If there is no air movement through the air cleaner, there will be no CADR results.

HVAC contractors and technicians must invest in new spark-free tools that are compatible with the A2L refrigerants.

Big-picture economic factors, such as inflation and rising interest rates, haven’t had much impact on RTU sales.