I have always been very proud of our company. We are 123 years old, we have received a number of awards — both locally and nationally — and our customer reviews are generally very good.
The new U.S. steel and aluminum tariffs are, at best, unsettling for the HVAC industry, nation, and world economy. Here is how the tariffs can be expected to impact the HVAC industry.
Before I entered the HVAC industry in 2006, I didn’t even realize the industry existed. I was fortunate to land a job at a company that is one of the leading residential HVAC contractors in our area, and I learned quite a bit from my several years there.
Twenty employees sit in a classroom. They all receive the same information at the same time in the same way. The class ends. Does everyone understand what we discussed?
“My company has high service sales and yearly growth, but it doesn’t translate into bottom-line profits. I don’t know why it’s happening or how to fix it.”
I and many others have written articles for this magazine about the importance of planning, and all of those articles were right on target. We must plan in our businesses.
A shortage of skilled labor is an industry problem, a specialty trade problem, and a national problem. It does not need to be your problem if you effectively utilize the manpower mix.
One of the biggest challenges I see with contractors is a failure to understand how our beliefs and expectations of the sales function impact our business success.