If you’re responsible for the advertising and marketing in your company, I’m sure you often take notice of other company’s marketing efforts when you see and hear them. Even when it’s outside of our industry, it’s always interesting to see how other people try to get their phones to ring.

A supervisor’s basic job is to ensure the work he is supervising is manufactured or installed properly to meet the specifications of the customer as efficiently as possible, and the most important skill he needs to accomplish this goal is good communication. 

By obtaining customer authorization and then implementing recurring billing to recover overdue invoices, you can better ensure your business is paid for services it rendered without having to revert to sending past (and potentially future) clients to third-party debt collection services.

Communication is an important part of your business. Effective communication can help you connect with your customers and team and will have a dramatic impact on your business growth. 

While profit is essential to keeping the lights on, if making money is the only goal on the table, we may be headed down a road that leads to nowhere. But, what if the motivation were actually service itself?

Rather than pulling against each other, we can align to a common purpose of reducing electricity consumption, and all can win — the customer, the contractor, and the community via less emissions and better air quality.

Every ship must have a captain, and every business needs a leader. If you’re seeking to be a leader, or you’re searching for a leader, there are number of things to remember. 

A properly structured company-sponsored 401(k) match is perhaps among the best answers to the question on how to best reward longevity in your company and reduce needless turnover we’ve all suffered from at one point or another.

Do you want more repeat business? Start with these four simple changes. They can be implemented into your business immediately, and you’ll see a profound long-term change in how your business retains more repeat customers.

Your job is to anticipate all the questions a customer may have and make sure they’re all answered before the doorbell is rung. If you fail to answer all these questions correctly, you’re simply setting yourself up for failure.