Know the product. Don’t fumble through it or roll your eyes when talking about the technology. A few contractors did that when I was getting bids a few months back, and it made them look like they were stuck in the past.
More than a few U.S. Representatives came out against the DOE’s recently proposed 92 percent AFUE nationwide residential furnace standard. That standard might be the worst idea since subprime mortgages.
How many contractors are truly looking three to five years down the road to investigate what their company will look like and, more importantly, what their competitors will look like? Odds are the government will be moving the goal posts on you.
Put the term Internet of Things into a Google search and you will soon see 752 million results. It has become a buzzword, both inside and outside the HVAC industry. But, does everyone know what the phrase actually encompasses?
A well-rested employee makes better decisions, connects more with customers, and is generally more enjoyable to be around. If that is true for your employees, it’s probably the case for you, too.
In today’s world of fast-paced lifestyles and homes where both partners are working, today’s customer expect a different type of service company. Make sure you are willing to meet those needs.
As a contractor, you can’t just sit back and complain about how the government intruded into your business. You need to find time to learn about the issues and make your voice heard.
Every contractor can decide on his or her own cause, but tying it to the business is not a bad idea. In today’s day of social media and communication, your good deeds get talked about in the community a lot more. It’s something to think about.
