Chilling at the top of the Refrigeration and Ice Machines niche is Heatcraft Worldwide Refrigeration’s Composite Mechanical Enclosure. The unit is this year’s category winner in the 2013 Dealer Design Awards.
Designed to help eliminate sick-building-syndrome risks by reducing odors, air pollutants, VOCs [volatile organic compounds], smoke, mold spores, bacteria, and viruses, the PHI Cell for PTAC/ETAC Air Purification System by RGF Environmental Group Inc. is the gold winner in the IAQ category of the 2013 Dealer Design Awards.
Family owned and fairly large — these are two phrases that don’t always mesh in the HVAC distribution industry, but they aptly describe M&A Supply Co. Inc. Headquartered in Brentwood, Tenn., the distributor employs 160 people across 20 locations in eight different states.
Once considered an overseas staple and domestic add-on, ductless HVAC equipment is now pushing the limits of the add-on market and spilling into contractors’ businesses as a primary system option.
Many contractors agree that ductless equipment is bound to increase in popularity. Those that are installing mini-splits are utilizing the option as a way to boost their bottom lines and provide the customer with yet another comfort solution.
Many consider good customer service to be a key success principle for HVACR distributors. Customer service, however, isn’t found only in a kind attitude and a free coffee. Often it can be found in innovative solutions for daily undertakings.