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You may be the hands-on type who likes to dabble in new technology. So why not dabble a bit in Website design? With all of the user-friendly tools out there, Website design is becoming more commonplace for non-techies.

It ends up the ‘no mineral oil in HFCs' and ‘R-134a in automotive' decrees were not etched in stone. And in fact, things are underway to contradict those declarations.

Certainly each one of you had an instructor who helped you tremendously in your HVACR career path. Now it's time to thank that certain instructor by submitting his or her name into The NEWS' "Best Instructor of the Year" contest.

Know Your Competitors' Prices in the Industry Collusion is defined as having a secret agreement between two or more parties for a fraudulent, illegal, or deceitful purpose. Many in the

Dealing With Moonlighters From Behind the Counter In response to the letter written by Michael Cole of JEM Heating and Air Conditioning Inc. ["Under The Moonlighting Sky And Other HVAC

Now that we're in the 13 SEER era, it's time for us to remember we are in the comfort business. The products we sell, furnaces, air conditioners, etc., are a means to an end, comfort for the customer, not an end in themselves.

Gene Kranz, lead flight director for Mission Control said these famous words to his staff during Apollo 13's ill-fated flight: "Failure is not an option." Do businesspeople consider themselves failures if they don't reach their planned goals and objectives? I think not.

UL Standard 2034 sets requirements that cover electrically operated, single and multiple station, CO detectors intended for protection in ordinary indoor dwelling unit locations. According to George Kerr, even though improvements are being made to the standard, there are flaws to it still.

MARCH MARCH 27-31 IntelliPak® Rooftop Service Trane La Crosse, Wis. 608-787-3232 www.trane.com/commercial/training/tech.asp MARCH 27-31 CenTraVac® Electronic Control Trane La Crosse, Wis. www.trane.com/commercial/training/tech.asp MARCH 27-29 Maintenance Planning and Scheduling New Standard

Whatever you do, treat your productive salespeople really nice. The good ones, as contractors should know, are hard to come by. And, whether we want to admit it or not, good ones are instrumental in keeping a contractor in business.