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In my estimation, there is a great void in this grueling world of running a contracting business. It's time for a traveling door-to-door HVACR inspirational speaker.

The year has only two weeks left, and I have only one more opinion column left in the bag. I think of a few claims and predictions of years past. They are a bit like New Year's resolutions - some came true, some didn't.

In the haste to do things right and fix a callback problem once and for all, contractors often turn to the most reliable person they can find. But it may be more cost-effective to send the original tech back to the job.

We're closing in on what is going to be another record year for A/C and heat pump shipments. Why is business so good? William Sutton, ARI president, said one reason is new home construction. Another might be the hurricanes. Still another may be the 13 SEER transition.

Attracting Workers To The Trades I applaud the efforts of the industry groups that John R. Hall mentioned in his column "Do You Believe HVACR Exists in Children?" [Sept. 19]

Trying to understand what's going on in California can give you a headache. That's the case with the recent changes in California's Energy Code.

Distributor Technology COMMENT: By Herman Krantz Sun City, Calif. I want to make readers aware of a technology developed in the late 1960s and early 70s that I believe is

Refrigerant prices are usually a result of supply and demand and there are separate forces acting on those aspects.

When should contractors draw the line and stop working for free? When should contractors cut loose those customers looking for a freebie?

One of the approaches we took to handle emergency customers was to arrange the schedule so that we could handle a minimum number of emergency calls within our normal eight-hour days.