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HFCs And Other Refrigerants On behalf of York International, I would like to clarify York International's position cited in Peter Powell's recent article, "HFCs Are On Shaky Ground In Europe"

September 20-22 Basics of Air Conditioning And Refrigeration National Technology Transfer Detroit 800-933-2820 www.nttinc.com September 20-22 Basics Of Air Conditioning And Refrigeration National Technology Transfer St. Louis 800-933-2820 www.nttinc.com September

Business financial matters are private to many of you. It is one reason why it is difficult for us to round up our annual residential all-star team.

The Certification Circus Comes To Town Mark Skaer's editorial concerning the "certification jungle" ("Clearing Up The Certification Jungle," Aug. 2) absolutely struck a nerve with me. I suggest that the

Readers write in on the topics of certification and contractors hiring HVACR-trained ex-felons.

Wearing shoe or boots coverings while in a customer's home or business might be a bit more bother for techs, but could win the appreciation of customers.

Responsible Refrigerant Decision-Making On behalf of the Alliance for Responsible Atmospheric Policy, I am writing to express strong objection about "HFCs Are On Shaky Ground in Europe" (July 26). We

When a child wants to grow up to be just like mommy or daddy, that's just about the nicest compliment a parent can receive. If you have any doubts, just ask one father in the heating and cooling business.

GPS Can Pose Benefits For Techs I enjoyed John R. Hall's frank discussion of GPS Fleet Management ("Trust, GPS: Explaining it to Techs," July 12). In addition to the excellent

Service techs should be dispatched directly to their first call without coming into the office. A service tech's time is too valuable to your company to come into the shop, go to parts houses, etc. Have parts runners fill this role.