If your contracting company is doing the right things — maintaining personal contact with customers, providing prompt, accurate service, following up to make sure customers are satisfied, and generally listening to their needs — then your company is strong, and will survive most any competitive wind that blows your way.

Letters dealing with the hvacr industry.

Bosox tickets and cookie jars are but two examples of how our business takes care of their people.

In all the national news broadcasts, newspaper reports, Net news, and even on “Politically Incorrect with Bill Maher,” gene mapping has been discussed in terms of scientific breakthroughs, medical miracles, sexuality, job discrimination, and designer babies.

The technician concern has a long history.

The fresh new look is well done — the stories have the basics of old — but the readership is younger and need this type of input.

Chances are the clean and inspect season has taken a backseat to the “When are you going to send someone out — I have no air!”

When our industry is tested by the TV stings, we lose.

The Internet has been a haven for the hoax.

We are now entering the fourth year of consolidation in the hvacr sector.