The following remarks were made regarding the “Denying the Science of Climate Change is Irresponsible” commentary by Herb Woerpel, published May 18 in The NEWS.
Most often, people just want someone to listen to them and acknowledge their concerns. If you can do that, you can turn a dissatisfied customer into a customer for life.
A well-rested employee makes better decisions, connects more with customers, and is generally more enjoyable to be around. If that is true for your employees, it’s probably the case for you, too.
In today’s world of fast-paced lifestyles and homes where both partners are working, today’s customer expect a different type of service company. Make sure you are willing to meet those needs.
Readers discuss the importance of building relationships throughout the HVACR supply chain as well as the shift toward progressive thinking at the contractor level.
Two articles I recently read brought me to a similar recognition, but most aptly stated by Joseph Schumpeter,The Economist, March 14, 2015 — “People still greet each other by handing out little rectangles made from dead trees rather than tapping their phones together.
As building professionals, you must consider the potential impacts of climate change on the built environment. You must incorporate appropriate adaptation strategies so the environments you build, design, and manage today will be suitable for an uncertain tomorrow.
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Hi, Rod -- I asked the wonderful folks...
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