Though it is time-intensive, regular evaluations drive growth by improving clarity, job satisfaction, and performance, while fostering continuous dialogue that aligns individual goals with organizational success.
When it comes to measuring performance, there is more than one way to skin a cat, but a solid set of Key Performance Indicators (KPIs) can help sort through all the noise.
Some in the HVAC industry have struggled with employee retention, but implementing the "Right People, Right Seats" concept may help get employees to excel in their respective roles and reduce turnover.
As leaders in the home service industry, our goal is to balance immediate needs with long-term vision, making decisions that are tough but necessary for growth and success.
While exit interviews help you identify areas that may have gone wrong after the fact, stay interviews address needs right away before the employee decides to jump ship.
It isn’t just about closing the hole in your business where you lose people. It’s about empowering all employees and engaging them in operating the business.