Articles Tagged with ''Leadership and HVACR''

Heating, Air-conditioning & Refrigeration Distributors International (HARDI) released its monthly TRENDS report, showing average sales for HARDI distributor members increased by 5.6 percent in April 2017.

I want you to think about the state of customer service in the HVACR industry, particularly in residential home service. We often pay, train, and respect those people who are answering customer calls the least out of everyone at our company. Then, we ask ourselves why they’re not doing a stellar job.

Heating, Air-conditioning & Refrigeration Distributors International (HARDI) has released to participating members the annual operating performance benchmarking data via Distributor Performance Dashboards (DPD) Powered by CoMetrics.

Brad Kivlan has been named CEO of Dynatemp International Inc., a privately held supplier of hydrochlorofluorocarbon (HCFC) and hydrofluorocarbon (HFC) refrigerants and refrigerant services. Kivlan had been serving as the company’s vice president of operations.

For the second year in a row, the commercial parts department at Hunton Distribution received the “Top Independent Performance” award for Parts and Supply. This award recognizes increased sales year over year and outstanding customer service.

Hearth Pizzeria's interior entrance area was so cold during the winter months that patrons moved tables and chairs away from the its sunny storefront views of downtown Needham, Massachusetts.