Bob and Tim are on a service call with an aggravated customer. The customer explained to them three different service companies had been out to her house this summer and all of them told her that she had a leak they could not find.
You might wonder, “Why can’t I just use a duct calculator and tape measure to identify duct repairs?” You could, but that means making a lot of assumptions and wasting valuable time.
In this month’s troubleshooting situation, our problem involves a 4-pin compressor that uses both an internal and external overload protector. Two other factors in regard to this particular piece of equipment are: A single-pole contactor is used in the compressor circuit, and it is equipped with high and low pressure switches that act as protective devices.
Bob and Tim are looking at a system that has a frozen evaporator coil. The system is in a home. They are talking about what has happened to the system and what to do about it.
In this troubleshooting situation we’re looking ahead to fall, and we’re following up on a complaint from a restaurant manager that one of the ice machines in his high volume establishment isn’t producing enough ice.
Many of the calls I receive about goofy static pressure readings typically tie into one of five issues. Let’s look at these issues and how you can be sure they don’t affect your measurements.
Bob and Tim are on their way to a new job and discussing what the work order said. Tim tells Bob that the customer is new and the work order says the thermostat is set at 74°F while the thermometer reads 78°F, and unit is running full time. The customers are uncomfortable.
Here is the potential problem: A contractor quotes a customer on the compressor replacement, and he agrees to repair the cooler at the quoted price. Then, as the technician is completing the job — or even after he has finished replacing the compressor — he finds out there is another system problem.
In this month’s troubleshooting problem, you’re responding to a complaint that the temperature in a house is too warm. When you call ahead to let the customer know you’re on the way, they provide the additional information that “something is running,” but the temperature just continues to rise.