The “holy grail” for contractors is to have a roughly equal amount of business throughout the year, keeping revenue streams flowing smoothly and employees uniformly busy every month. But in reality, we know better than to count on it.
For decades, family-owned HVACR companies have had succession plans established by birthright. But much has changed and many businesses don’t have succession plans.
Homeowners looking to add solar, EV chargers, high-efficiency heat pumps, and more will soon have access to numerous tax incentives and rebates. HVAC contractors may want to consider offering more of these products and services.
Everyone who interacts with the customer affects the customer’s experience. My sales growth will slow if I spend all my time trying to smooth out bad service.