This month we’re going to continue our discussion of ride-alongs by reviewing two additional expectations that need to be set with yourself and two that should be set with the performer. By taking the time to establish these, you’ll both be in the right frame of mind to begin your ride-alongs.

While schools are obviously integral to training the next generation of HVACR technicians, new studies show contractors must step up their games and take on much larger roles in workforce development if the industry ever hopes to close the growing skills gap.

HVACR employers are having a difficult time filling positions, especially for refrigeration and HVAC technicians, which take 44 and 36 days longer, respectively, than the national average of 29 days for similar positions.

At a time when there are so many new possibilities for water-based heating and cooling — and with a giant helping of new technology at every facet of the playing field — we’re losing the very essence of what’s needed most: a new generation of energetic, inspired young trade pros.

Ride-alongs can be a great success in coaching your employees to higher performance, or they can be a disaster which forever spoils the abilities of the people under your leadership. The outcome is heavily based on the role you take and your commitment to stick to that role no matter what.

Do you think the HVAC contracting industry will be able to replace all the retiring baby boomers?

When you think of making an investment, what is the deciding factor on whether or not you will make a good choice? Would you agree that it’s the rate of return you receive? Now shift to the investments you’re making in training for your employees. What type of return are you getting?

Have you ever found yourself frustrated with trying to get your techs to implement a new process or hit performance targets? Have you thought, “I don’t know what else to do; I’ve trained them, I’ve told them, I’ve asked them, and I’ve even begged them, but they still won’t do it?” If so, keep reading; we’re going to discuss this issue.

While new HVAC technologies offer a wealth of contracting opportunities, technicians are challenged to learn new terminologies, methodologies, design techniques, installation best practices, and service and maintenance skills before presenting the equipment in the field.