The School of Better Heating is an annual series of seminars that includes a learning model that incorporates feedback from past and prospective attendees of the training events. 

With technology developmenting so quickly and customer expectations steadily rising, the way service technicians do their jobs is rapidly changing. Companies that are able to implement new technologies and adapt job expectations for field service techs will reap the benefits of a profitable service department in an increasingly service-focused economy.

Shurtape recently launched its second year of the Mission: HVAC program with three new students who were selected from a pool of applicants from technical schools nationwide. 

The NEWS’ Trainers Panel consists of some of the best HVAC educators, instructors, and trainers from across North America. Their insights will be used to answer technical questions from the field and suggest solutions to everyday problems faced by technicians. 

With flat rate pricing, customers know the price of everything before making a purchase, thus eliminating labor and material cost calculations.

The theme, ‘Connecting the Dots,’ focused on three major concepts — lead generation, closing the sale, and delivering products and services — in order to become successful. 

EGIA — a Sacramento, California-based nonprofit organization created to provide contractors with the knowledge, skills, products, services, tools, and training necessary to build high-growth, profitable businesses — brought its Leadership Academy Conference Tour to five locations throughout the U.S. in early 2016.