Bobby Ring didn’t set out to make the news in 2012, but that is exactly what happened. Now, he’s finding himself in the spotlight once again as one of The NEWS’ 2012 NEWSmakers.

Is America approaching a fiscal cliff? That depends on who you talk to. Find out what Alan Beaulieu and other keynote speakers had to say at the 2012 HARDI Annual Conference.

“We aren’t green, we’re gold.” That was the message being sent from speakers and trainers at the 2012 International Ground Source Heat Pump Association’s (IGSHPA’s) technical conference and expo. What else happened at the conference?

What do contractors and millions of others have in common with David Petraeus? They all email.

Contractors, take note: The Occupational Safety and Health Administration (OSHA) is currently stepping up its vigilance with new regulations and a new national safety campaign to prevent jobsite falls.

The UA and the PTEU of Australia signed an affiliation agreement. What does that mean for the unions and what else went on at UA Day?

What do your customers think of the early arrival of the holiday season? 

Whose job is it to buy the tools and take care of the service vehicle? That’s a question that each contractor answers individually. There isn’t a cookie-cutter solution that works for every HVAC business. So what works for these guys?

The tools of the trade are not confined to what technicians carry in their toolboxes. The type of vehicles that technicians transport their toolboxes in can be just as important. Can changing your vehicles change your bottom line?

Despite understanding that technician images and customer perceptions are important, contractors don’t usually specify how their technicians organize their tools. That leaves the organization conundrum up to the technician.