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Out In The Open [Editor's note: This letter is in response to Mark Skaer's column "It's Time For Open Dialogue," Sept. 29.] I flinched a little when you described the

While watching the TV show "Fear Factor," I thought to myself these contestants should go through painstaking tasks that HVACR technicians do on a regular basis. Now, that would be reality TV.

The descriptive text was pretty convincing: "Up for bid is a new sealed 30 lb. cylinder of R-22 refrigerant."

November 17-21 Chiller Motor Control Trane La Crosse, Wis. 608-787-3232 November 17-21 RTAC Rotary Chiller Service Trane La Crosse, Wis. 608-787-3232 November 17-21 Precedent/Voyager Rooftop Service Trane La Crosse, Wis.

Do you really want your techs to make more sales? Most contractors say they do, but their actions often tell an entirely different story.

Do you know what advertising is your most constant and visible? It is your trucks - definitely.

November 11-12 Refrigeration Training Hansen Technologies Burr Ridge, Ill. 800-426-7368 November 17-18 Maintenance Process Management New Standard Institute Los Angeles 888-783-1582 November 18 Beacon II Training Heatcraft Refrigeration Products Memphis,

A Lot Of Hot Air [Editor's note: This letter is in response to the article "Seeking A More Secure Energy Future," July 7.] Efficiency programs certainly work, but when the

We in the trade press go to numerous manufacturer press conferences in the course of a year. Every once in a while a press function comes along that redefines the way manufacturers relate to the media.

Guest columnist Charlie Greer sure did strike a nerve when he questioned if providing 24-hour service helps a contractor keep customers.