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Will paying techs on straight commission cause otherwise ethical people to commit fraud? That is one question many contractor owners ponder and debate.

As our world moves more and more into the technical age, one important fact remains constant: People still like to do business with people, and especially with people they know.

December 4 IAQ Carrier Products Carrier Great Lakes Gaylord, Mich. 989-731-4000 December 4 Beacon II Training Heatcraft Refrigeration Products Las Vegas 770-465-5600 December 8-11 HVAC Systems and Refrigerant Management International

Good HVAC Practices for Residential and Commercial Buildings was developed to provide a standard of care for moisture and contaminant management in residential and commercial buildings.

I knew that would get you. Considering that contractors' advertising budgets run from 5 percent to 20 percent of sales, I think that a little free publicity wouldn't hurt, eh?

December 2 Beacon II Training Heatcraft Refrigeration Products Los Angeles 770-465-5600 December 3 IAQ Carrier Products Carrier Great Lakes Grand Rapids, Mich. 616-245-2552 December 4 90% Furnace Introduction/Update Carrier Great

Contractors who work more in refrigeration than HVAC may feel like second cousins twice removed. But refrigeration folks can take some comfort that there are many engineers, researchers, and manufacturers working hard to make the life of refrigeration contractors a bit easier.

The fact that Carrier Corp. announced earlier this month that it will close its container refrigeration and compressor manufacturing operations in DeWitt, N.Y., prompted me to return to a recent study by an economic consulting firm.

Every year after The News and the Air-Conditioning and Refrigeration Institute (ARI) choose the Instructor of the Year, I pay a visit to the winner. What I notice each year is the enthusiasm that welcomes me when I get to the school of the winner.

December 1-5 Air Conditioning Service Trane La Crosse, Wis. 608-787-3232 December 1-5 Commercial Service 3 Trane La Crosse, Wis. 608-787-3232 For more training events, click on Training Track on The