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August August 18 Commercial Equipment York Unitary Products Group Wichita, Kan. 405-419-6591 August 19-21 Commercial Equipment York Unitary Products Group Wichita, Kan. 405-419-6591 August 19-21 Mechanical Drives/Power Transmission National Technology

This is the greatest country in the world, but sometimes I just wonder what other countries think of us. That thought crossed my mind twice in one day. The second time was while watching a cowboy trying to ride a bull.

People Are People Mark Skaer’s column (“Industry Could Benefit From A Woman’s Touch”) that appeared in the June 9, 2003 News is right for all the wrong reasons! Having been

The collection side of the business can be a most unpleasant chore — especially if you have a customer who has a death grip on his or her money.

In the depths of summer, my thoughts go back to this past March, when a seminar on air conditioning and global warming was being held in Winnipeg, Manitoba.

September September 10 Hot Water Systems/1-Pipe Steam Systems Peerless Boilers Scranton, Pa. 717-285-9345 September 8-12 Reciprocating and Scroll Compressor Chiller/Rooftop and Self-Contained Maintenance And Operation McQuay Staunton, Va. 540-248-9646 September

At the recent National Association of Oil Heat Service Managers (NAOHSM) Convention, I met a person who had an interesting story about getting some kindergarten children involved in the oil heat business.

Flat Rate Is Just A Tool I would like to respond to the article by Ken Secor against flat-rate pricing [“Why Flat Rate Doesn’t Work,” March 24]. As someone employed

Now, thanks to an interesting Web site — www.ripoffreport.com — consumers are venting their frustrations on a global level. Thanks to the long tentacles of the Internet, consumers with a beef about a business can damage its reputation on a grand scale.

August August 12-15 Centrifugal Chiller Maintenance and Operation McQuay Staunton, Va. 540-248-9646 August 13 Millennium Split System School York Unitary Products Group Wichita, Kan. 405-419-6591 August 13 Review of Electricity