The following remarks were made regarding the editorial, “Your Technicians Are Changing With the Times ... Are You?,” written by Kyle Gargaro, published Dec. 18, 2017 in The NEWS.
It’s a new year. And, with every New Year holiday, there’s the inevitable resolutions. I know I’ve made hundreds of resolutions — crazy resolutions I knew I would never accomplish. And, for what?
As an HVAC contractor and business owner, are you changing the way you handle your employees? It might be time to revisit some decisions and policies you implemented years ago.
When it comes to acquiring crafty quotes and insightful input, magazine editors sometimes have to get creative. Such was the case regarding the stories set to appear in next week’s issue (Dec. 18) of The NEWS. I was tasked with writing an article on safety practices for entry-level technicians. This seemed like a slam-dunk assignment. Most HVAC contractors strive to keep their employees safe, right?
Editor’s note: The following remarks were made regarding the editorial, “Millennials Might Just Bring Energy to Your Business,” written by Kyle Gargaro, published Nov. 20 in The NEWS.
Most businesses can provide really good customer service when the conditions are perfect. If a business can’t accomplish this, they best close up shop.
I’ll admit, I’m an avid Google user. I use Google search for just about everything — when I need to figure out a song lyric; look up a movie; find local restaurants; get directions; and especially when I need a witty, wise-guy meme or GIF to respond to my boss’s email.
It happened quickly. At least it felt that way as I went from being the youngest person on staff to being the old dude at the office. But, in retrospect, there were several stages.
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