When it comes to measuring performance, there is more than one way to skin a cat, but a solid set of Key Performance Indicators (KPIs) can help sort through all the noise.
To ensure employee happiness and a long tenure at their new company, it may be worthwhile to provide new technicians with a basic financial plan for their personal wealth.
The DOL released its final overtime rule which expands overtime protections increases the minimum salary thresholds required to exempt a salaried bona fide executive, administrative, or professional employee (EAP) from federal overtime pay requirements.
During a time of high turnover and employees feeling dissatisfied, putting in the effort to celebrate and acknowledge even small achievements can have a cascading effect on an HVAC company.
To preserve the time and hard work spent on developing a company culture, really take the time to ensure whoever the business is sold to is committed to preserving it.
With the age demographics of the average HVAC company varying widely, leadership needs to utilize Emotional Intelligence practices to help bridge gaps and foster understanding.