Have you forgotten how to have fun? Have laughter, happy faces, and a positive atmosphere become extinct in your workplace? Here are a few tips on how to bring back a little fun to your office while still getting the work done.

Fail to prepare and you’re preparing to fail. It’s a common phrase we’ve all heard and frequently comes to mind when I think of hiring a new employee. All too often in our industry we give new technicians what amounts to a crash course in training before sending them on their way and expecting them to learn the rest on their own. 

The performance review process can be a headache for managers and employees alike, but it’s an important procedure for contracting businesses when it's done correctly.

Are you still questioning the need for reviews in your company? I hope not. Everyone in your company deserves to know and understand the direction the company is headed and their role in the company’s future. 

How can you keep your people happy and motivated through the dog days of summer? Some of the best owners in the industry have successfully navigated dozens of busy seasons and offer the following tips.

How many of us have been in a situation where we are so utterly frustrated with an employee’s performance or behavior that we end up attacking the employee instead of the issue at hand? In this type of scenario, nothing gets resolved, and the emotional intensity puts the employee on guard.

Qualified HVAC technicians are desirable commodities, so when HVAC contracting owners get their hands on good techs, they’re willing to go to great lengths to keep them in their uniforms.

Record keeping laws can be complicated and can even conflict with one another, but failure to comply can expose the company to government investigations, lawsuits, and monetary penalties.

Making the decision to open another location is no small undertaking and involves finding the right people to staff the new location and doing a lot of research to make sure the new area can support another HVAC business.